Often entrenched in doing things the old way, law firms have been one of the slowest professions to adopt new technologies.
Utilizing technology is the only way for modern law firms to stay competitive, and Ransom IT Services is focused on supporting you with our expertise, just as you support your clients with yours. Do-it-yourself IT solutions are about as effective and efficient as Do-it-yourself legal representation.
Firms often face hurdles regarding increasing their revenue without resorting to rate increases or expanding their team’s working hours.
Our goal is to help you leverage technology to streamline your internal client management, improve your billing process, and cut your expenses by allowing your legal support staff to handle their work more efficiently and effectively.
By working with Ransom IT, your firm can limit further staff expansion by hiring a subject matter expert focused on computer and network issues. The cost of adding an in-house computer expert can be significant. We allow you to get your computer problems solved without adding new employee cost.
What would you do if your systems went down while you are preparing responses to critical litigation?
By working with Ransom IT, your firm can limit its IT liabilities by hiring subject matter experts focused on its cyber security first. Large scale data loss, ransomware encryption, or other long-term outages are a persistent risk and can result in not only losses relating to critical litigation, but “door closing” financial losses to the firm overall.
We help you develop an emergency response plan including comprehensive, regularly tested, backup solutions designed with the needs of your clients at the forefront. Fast recovery, minimized data loss, and peace of mind.
We do more than just evaluate internal systems. We work to help the real weakest links – the end users! Our “Secret Shopper” approach to assessing your weaknesses can help you identify which of your employees may be placing you at significant risk with their IT related habits, giving you an opportunity for remediation before disaster strikes.
As your IT department, our priority is identifying the most critical systems and prioritizing their long-term support, including systems that may have not received the attention they deserve. We work to manage this acquired “IT Debt” in steps, serving as your project managers every step of the way, from acquisition and deployment to training and aftercare. We make the process budget-able for you, and manageable for us, even when an IT budget didn’t exist before.
Our clients benefit from the round the clock support that we provide. We are keeping a weathered eye on your systems, so issues that arise after hours are already being addressed before the start of business. We work outside of “office hours” so you don’t have to.